Contact support
Include your iPhone model, iOS version, selected target size, output format, and the exact error text. Do not attach a private original photo unless you intentionally choose to share it.
Email: mustafaoguzbaran@icloud.comFrequently asked questions
Are my photos uploaded?
No. The current app processes selected photos on your device and does not upload them to a developer-operated server.
Does SizePilot change my original?
No. Compression creates a new output. The original is not automatically modified or deleted.
Which outputs are supported?
You can export JPEG, HEIC, or PNG and choose a preset or a custom target between 50 KB and 100 MB per photo.
Why does an iCloud photo take longer to open?
Apple’s photo picker may need to download the selected item from iCloud first. Keep the device connected and try again after the download finishes.
Quick troubleshooting
- Try a larger target if the chosen limit is too small for a usable image.
- Check Settings → Apps → SizePilot → Photos if saving is denied.
- Confirm that the device has enough free storage for a new output copy.
- Close and reopen SizePilot, then retry with one photo.
- If the issue remains, send the requested device and error details above.